FAQ

What is the GiftStar mission?

Help people build better connections with better gifts. 

How much does GiftStar cost?

GiftStar is 100% free.  We want to make customized gift recommendations available to everyone.   

How is GiftStar different from other gift recommendation options?

Traditional gift recommendation apps and websites (including “Top 10” Gift Lists, NY Times Wire Cutter, and traditional gift recommendation apps), limit their recommendations to products that pay them the highest sales commissions.  That means that dramatically better choices are consistently left out, just because they're less profitable for the gift recommenders.   

GiftStar AI’s system gives the best possible recommendations for your recipients, regardless of whether they pay sales commissions or not.  This allows GiftStar to pull from the entire world of gift options, to make recommendations that are truly personalized to the individual’s unique interests with the highest possible likelihood that they’ll love it.  Compared to alternatives, our recommendations are more customized, more creative, more affordable, and include countless memorable experiences, not limited physical products.

To fund the GiftStar mission and to keep improving and sharing the technology, we do accept a small affiliate % commission on a small % of sales.  This comes at no added cost to users, and only happens  when the best choice just so happens to offer an affiliate commission.  Our #1 priority will always be providing the best gift recommendations possible, not affiliate profits at the cost of quality.  GiftStar’s unique approach allows us to bring the best choices to the most people, and keep it free for everyone.

What's a CGO?

Dr. Galak, PhD, our Chief Gift Officer (CGO) and Co-founder’s research has consistently shown the massive positive impact that great gifts have on interpersonal connections. Rather than the more typical title of CEO, Dr. Galak chose the CGO title to emphasize his mission to help his passion for helping people build better connections with better gifts.

Is my data secure?

GiftStar AI uses encryption and authentication to securely protect your data, and we don’t share your information.  For additional information read our privacy policy.

How do I update my notifications settings?

Go to Settings by clicking the gear icon on your GiftStar AI app screen.  Select “Notification Settings.”

How do I pick the holidays that I want displayed in GiftStar?

On your Giftstar AI app, go to settings by clicking the gear icon in the bottom right.  Choose “Select Holidays to Include.”

How do I restore recipients that I deleted?

On your Giftstar AI app, go to settings by clicking the gear icon in the bottom right.  Select “Restore Deactivated Recipients.”

How do I delete a custom event that I added?

On your Giftstar AI app, go to the recipient’s profile that you made the custom event for.  Press and hold the custom event for 2 seconds to bring up a confirmation box, then click to confirm that you want to delete the event. 

Will you add more holidays?

While we aim to keep the holiday list short enough to be manageable, we’re open to adding frequently requested new holidays. Please send suggestions to our contact form!

How do I contact GiftStar?

Whether questions, success stories, or suggestions, we love hearing from our GiftStar community!  Please contact us through this form.